Realized your program isn't the right fit? We're happy to switch you to something better within 14 days of purchase.
Common Reasons People Switch
Wrong difficulty level - Beginner feels too easy, or Intermediate is more challenging than expected
Wrong equipment - Bought a gym program but want to train at home (or vice versa)
Different goals - Program doesn't match what you're working toward
This happens. It just means you're figuring out what works for you.
How to Request an Exchange
Email [email protected] within 14 days with:
Your current plan name
The plan you want to switch to
Brief reason for the switch
What happens next:
We'll remove your current plan and issue account credit for the full purchase price
We'll send you a direct link to your new plan
Your credit automatically applies at checkout - you only pay the difference (or keep remaining credit if the new plan costs less)
Typically processed within 1 business day.
Important to Know
14-day window - Exchanges must be requested within 14 days of purchase
One exchange per purchase - After your exchange, the new plan follows our standard refund policy
Not sure which plan to switch to? Just tell us what's not working and we'll help you find the right fit.