Ready to switch to annual billing? Great choice! Annual membership means one payment for the year - no monthly billing to think about, plus access to exclusive annual member perks.
Here's how to make the switch:
What You'll Need
Desktop or laptop required: You'll need to use a web browser on your computer to upgrade. The mobile app doesn't support membership changes yet.
Note: If your membership is currently paused, you'll need to unpause it first. Just reach out to support if you need help with this - we're happy to get you sorted!
How to Upgrade
🎥 Prefer to watch?
Sign in using the same email and password you used to purchase your membership: https://trainwith.haileyhappensfitness.com/ex4/login/
Click your circle profile image in the top right corner
Click Billing Information
Under Subscriptions, find your Fit Happens Membership and click Change Payment Plan
Choose Fit Happens Annual Membership (you'll see a pink tick when it's selected)
Click Continue
You'll see the amount to pay today - this is the difference between what you've already paid monthly and the full annual price
Click Continue to Purchase and you're done!
What Happens Next
Your payment plan updates to Annual right away
You can double-check anytime by going back to Billing Information → Subscriptions
Your annual member benefits (exclusive webinars, bonus resources, etc.) are immediately available after your upgrade completes
Common Questions
How much does it cost to upgrade?
You'll pay the difference between what you've already paid on your monthly plan and the annual membership price. The exact amount shows up on the checkout screen before you complete the purchase.
When do my annual member benefits start?
Immediately! As soon as your upgrade completes, you'll have access to exclusive webinars, bonus resources, and everything else included with annual membership.
Can I upgrade if my membership is paused?
You'll need to unpause first. If you can't unpause it yourself, just contact support and we'll take care of it for you.
Need help?
Reach out to support at [email protected] or use the chat button on the website (bottom right). We're happy to help!
Still Having Issues?
I can't find the "Change Payment Plan" button
A few things to check:
You're using a desktop web browser (not the mobile app)
You're signed in with the same email you used to purchase your membership
Still stuck? Contact support at [email protected] and we'll figure it out with you.