Is the Hailey Happens Fitness app crashing, freezing, or stuck in a login loop on your iPhone or iPad? Here's how to fix it.
This usually helps if you're seeing:
App closes unexpectedly
App keeps loading but doesn't open fully
Returned to the login screen repeatedly
Screens refresh or loop without progressing
Quick Fixes
1. Fully close and reopen the app
Swipe up from the bottom to see all open apps, then swipe the HHF app away completely
Reopen the app and wait a few seconds
2. Check your internet connection
Switch between Wi-Fi and mobile data
Try a different Wi-Fi network if possible
3. Update the app
Open the App Store and install any available updates
4. Delete and reinstall the app
Delete the app from your device
Reinstall from the App Store
Log back in with your email and password
Your workouts and progress are saved to your account and won't be lost.
Still Not Working?
If the issue continues after trying the steps above, contact support and include:
Your iPhone or iPad model (e.g., iPhone 15 Pro Max)
Your iOS version (you can find this in Settings > General > About)
What you were doing when the issue occurred (e.g., "switching to another app during rest periods")
Whether the issue happens every time you open the app
A screen recording or video showing what happens (extremely helpful)
This information helps us identify and resolve the issue as quickly as possible.