⚠️ Important: Is Account Deletion What You Need?
Before you proceed, let's make sure you're choosing the right option.
Delete Account = Permanently removes everything (your data, purchases, progress) Cancel Membership = Stops billing but keeps your account and purchased programs
Before You Delete: What This Means
Deleting your account is permanent. Here's what you'll lose:
All purchased programs - Even if you paid for a program that has lifetime of the HHF app access, deletion removes it permanently
Your workout history and progress - All logged workouts, weights, and tracking data will be gone
Your account data - Email, profile, and settings cannot be recovered
This action cannot be undone.
Looking for Something Else?
Want to cancel your membership (formally known as Fit Happens)? How to Cancel Your Membership This stops billing but keeps your account, purchased programs, and workout history.
Just need a break? That's completely okay. If you bought standalone plans, they'll be here whenever you're ready - nothing expires. If you have The Membership, you can cancel to stop billing (monthly members keep access through the current cycle, yearly members are committed for 12 months).
Having an issue with the app or a program? We'd love to help before you go. Reach out at [email protected] - most problems have quick fixes.
Questions?
Whatever brought you here, we're here to help. Reach out at [email protected] before deleting. We'd hate to see you lose your progress over something we can fix.
Still Need to Delete? Here's How:
Before you start:
Make sure you can sign in to your HHF account
If using a desktop browser, sign in with the same email and password you use in the mobile app
📹 Watch this video demonstration
Option 1: Delete your account using the mobile app
Open the HHF mobile app
Tap your profile image in the top-right corner
Tap "Billing Information"
Tap "Please Delete My Account" under Account Cancellation
Tap "Yes" to confirm
Option 2: Delete your account in a desktop browser
Click your profile image in the top-right corner
Click "Billing Information"
Click "Please Delete My Account" under Account Cancellation
Click "Yes" to confirm
What Happens After You Confirm
Once you confirm deletion:
✓ Your account is permanently deleted
✓ All data and purchase access is removed immediately
✓ This action cannot be undone or reversed
✗ You cannot recover your workout history or progress
✗ You cannot reactivate purchased programs - even lifetime of the HHF app purchases
Changed your mind after deleting? You'll need to create a new account and repurchase any programs you want access to.
Questions?
If you're having an issue with your account, membership, or purchases - reach out before deleting. We're here to help at [email protected].