Refund Policy:
Workout Plans, Courses, or Challenges
We offer a refund within 24 hours of purchase of a workout plan, course, or challenge, less a 10% processing fee.
We will process exchanges for items of equal or higher value if you request them within 14 days of your purchase.
FIT HAPPENS Memberships
We do not offer refunds on our FIT HAPPENS memberships, but we do offer a 7-day trial period so you can TRY before you PAY.
When you cancel your subscription between billing periods, you will continue to have access until the end of the current subscription period and you will not be charged during the next billing cycle.
To request a refund or exchange, send an email to us at [email protected].
Additional Return Policy Language:
Return Policy for Hailey Happens Fitness
We want you to be completely satisfied with your purchase of Hailey Happens Fitness workout plans, courses, challenges and membership subscriptions. Please read our return policy below:
If you experience technical difficulties or issues with the service, please contact our customer support for assistance. We strive to resolve any issues promptly and to your satisfaction.
If a refund is issued, it will typically be processed using the same method of payment used for the original purchase and will incur a 10% processing fee.
Modification of Terms:
We reserve the right to modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying customers.
Compliance with Applicable Laws:
Our return policy is subject to all applicable laws and regulations governing refunds and cancellations.
By purchasing from or subscribing to Hailey Happens Fitness you acknowledge that you have read, understood, and agreed to this return policy. If you have any questions or require further clarification, please do not hesitate to contact us.
I appreciate your business and strive to provide an exceptional experience. I want you to be completely satisfied with your purchase. My support team can answer any questions you might have with the app or exercises in the purchased program.
All my best,
Hailey