# Hailey Happens Fitness Help

> Hi there! Need some help?

## Start Here 

- [How to Identify Your Current Strength Level](https://help.haileyhappensfitness.com/en/articles/13259388-how-to-identify-your-current-strength-level.md): Not sure if you're beginner, intermediate, or advanced? Start here.
- [When to Talk to Your Doctor First](https://help.haileyhappensfitness.com/en/articles/13251936-when-to-talk-to-your-doctor-first.md): Not sure if you should check with a doctor? Read this first.
- [Safety, Medical Guidelines, and Disclaimers](https://help.haileyhappensfitness.com/en/articles/13251989-safety-medical-guidelines-and-disclaimers.md): Important health and safety info before you start.
- [Understanding Program Levels](https://help.haileyhappensfitness.com/en/articles/13360294-understanding-program-levels.md): How HHF program levels and progressions work

## Getting Started

- [Getting Started: Your First Workout](https://help.haileyhappensfitness.com/en/articles/13254498-getting-started-your-first-workout.md): Ready to start? Here's everything you need for your first workout.
- [Your First Week: Essential Features](https://help.haileyhappensfitness.com/en/articles/13282081-your-first-week-essential-features.md): Just getting started? Here are the key features to know.
- [Complete App Guide: Tab-by-Tab Reference](https://help.haileyhappensfitness.com/en/articles/13282486-complete-app-guide-tab-by-tab-reference.md): Want to know what each part of the app does? Start here.
- [How to Start Your First Workout Plan](https://help.haileyhappensfitness.com/en/articles/13359787-how-to-start-your-first-workout-plan.md): Learn how to find and start a workout plan in the HHF app, and what to do if you only see a Follow or Unfollow button.
- [Program Terminology Decoded](https://help.haileyhappensfitness.com/en/articles/13295280-program-terminology-decoded.md): Your go-to glossary for HHF fitness terms.
- [Equipment You'll Need for At-Home Workouts](https://help.haileyhappensfitness.com/en/articles/13371104-equipment-you-ll-need-for-at-home-workouts.md): What equipment you need for HHF at-home workouts, which programs work at home, and alternatives if you don't have everything.

## Using the App

- [How to Print HHF Resources](https://help.haileyhappensfitness.com/en/articles/13297043-how-to-print-hhf-resources.md): Steps to printing HHF Resources from the browser.

## Programs & Plans

- [What's Included in The Membership](https://help.haileyhappensfitness.com/en/articles/13277380-what-s-included-in-the-membership.md): Wondering what you get with your membership? Start here.
- [The Membership vs. Signature Plans vs. Group Courses](https://help.haileyhappensfitness.com/en/articles/13277167-the-membership-vs-signature-plans-vs-group-courses.md): Choosing between The Membership \(formally called the Fit Happens Membership\), Signature Plans or Group Courses? Compare duration, cost, and training style to find your best fit.
- [Can I Train Like Power Happens Inside the Membership?](https://help.haileyhappensfitness.com/en/articles/15387579-can-i-train-like-power-happens-inside-the-membership.md): Yes! Here's How

## Training & Technique 

- [Why Don't I Feel Like I'm Seeing Results?](https://help.haileyhappensfitness.com/en/articles/13273060-why-don-t-i-feel-like-i-m-seeing-results.md): Feeling stuck or frustrated with progress? Start here.
- [How to Select Proper Weights](https://help.haileyhappensfitness.com/en/articles/9653115-how-to-select-proper-weights.md): In this article, learn how to select the correct weights for your exercise
- [What's the difference between HIIT, SIT, and LISS?](https://help.haileyhappensfitness.com/en/articles/13354954-what-s-the-difference-between-hiit-sit-and-liss.md): HIIT, SIT, LISS — what do they mean and which one should you do? A simple guide to choosing the right cardio for your energy, goals, and equipment.
- [How to determine INTENSITY](https://help.haileyhappensfitness.com/en/articles/9653188-how-to-determine-intensity.md)
- [What is TEMPO?](https://help.haileyhappensfitness.com/en/articles/9653159-what-is-tempo.md): In this article you will learn how to apply the TEMPO values to your exercise
- [How to Use Alternate Exercises](https://help.haileyhappensfitness.com/en/articles/13369040-how-to-use-alternate-exercises.md): Learn how to find and use alternate exercises in the HHF app and web platform, what to do if an alternate isn't showing, and how to troubleshoot common issues.

## Accounts & Billing

- [Refer & Reward Credits: How to Find and Use Your Credit](https://help.haileyhappensfitness.com/en/articles/13188641-refer-reward-credits-how-to-find-and-use-your-credit.md): Have referral credits? Here's how to use them.
- [How to View Your Billing History](https://help.haileyhappensfitness.com/en/articles/13185259-how-to-view-your-billing-history.md): Need to see past charges or payments? Start here.
- [How to Apply Discount Codes](https://help.haileyhappensfitness.com/en/articles/13187984-how-to-apply-discount-codes.md): Have a promo code? Here's where to enter it.
- [Discount Code Not Working?](https://help.haileyhappensfitness.com/en/articles/13188098-discount-code-not-working.md): Code not applying? Here's how to fix it.
- [Understanding Your Charges](https://help.haileyhappensfitness.com/en/articles/13359533-understanding-your-charges.md): Learn about the different types of charges on your HHF account and how to view your billing history in the app or on the website.
- [Questions About Duplicate Charges or Accounts?](https://help.haileyhappensfitness.com/en/articles/13379718-questions-about-duplicate-charges-or-accounts.md): How to check for double charges or duplicate accounts.
- [Refunds, Exchanges and Price Adjustment Policies](https://help.haileyhappensfitness.com/en/articles/9653229-refunds-exchanges-and-price-adjustment-policies.md): Please review this article to understand our policy for refunds, exchanges, and price adjustments.
- [How to Find Your Purchases in the App](https://help.haileyhappensfitness.com/en/articles/13254256-how-to-find-your-purchases-in-the-app.md): Can't see your plan or group? Start here.
- [Purchased the Wrong Plan?](https://help.haileyhappensfitness.com/en/articles/13223956-purchased-the-wrong-plan.md): Bought the wrong one by mistake? Here's what to do next.
- [Why Does My Billing Show Zero?](https://help.haileyhappensfitness.com/en/articles/13379866-why-does-my-billing-show-zero.md): Just signed up but billing shows no charge? Here's why.
- [How to Upgrade from Monthly to Yearly Membership](https://help.haileyhappensfitness.com/en/articles/13364687-how-to-upgrade-from-monthly-to-yearly-membership.md): Switch your Membership from monthly to annual billing in a few simple steps using your desktop browser.
- [How to Cancel your Membership](https://help.haileyhappensfitness.com/en/articles/11106179-how-to-cancel-your-membership.md): This article explains how to cancel your Membership subscription \(previously called Fit Happens\)
- [How to Delete Your Account](https://help.haileyhappensfitness.com/en/articles/13189617-how-to-delete-your-account.md): Thinking about deleting your account? Read this first.
- [How to Edit Your Profile and Settings](https://help.haileyhappensfitness.com/en/articles/13359106-how-to-edit-your-profile-and-settings.md): Learn how to update your profile information, account settings, and app preferences in the HHF app.

## Your Body

- [How to Pause and Resume Your Plan \(When Life Happens\)](https://help.haileyhappensfitness.com/en/articles/13382185-how-to-pause-and-resume-your-plan-when-life-happens.md): Learn how to pause and resume workout plans in the HHF app without losing your progress.
- [How to Connect MyFitnessPal](https://help.haileyhappensfitness.com/en/articles/13381821-how-to-connect-myfitnesspal.md): Learn how to connect MyFitnessPal to the HHF app so you can sync your nutrition tracking in one place. Steps for both app and browser.

## Community & Coaching

- [How to Join Our Facebook Community](https://help.haileyhappensfitness.com/en/articles/13312253-how-to-join-our-facebook-community.md): How to join the HHF Facebook Group-includes step-by-step instructions and helpful tips.
- [1:1 Coaching Services – What's Available & How to Book](https://help.haileyhappensfitness.com/en/articles/13310543-1-1-coaching-services-what-s-available-how-to-book.md): Explore HHF's 1:1 coaching options—from quick nutrition consults to monthly training support. Learn what's included and how to book.
- [How to Find Zoom Recordings in Your Group](https://help.haileyhappensfitness.com/en/articles/13342165-how-to-find-zoom-recordings-in-your-group.md): Step-by-step guide to finding Zoom recordings in your HHF group, including timing and what to do if recordings are missing.
- [How to Reschedule or Cancel Coaching Appointments](https://help.haileyhappensfitness.com/en/articles/13341799-how-to-reschedule-or-cancel-coaching-appointments.md): Learn how to reschedule or cancel your HHF coaching appointment through the website booking system.
- [Getting the Help You Need at HHF](https://help.haileyhappensfitness.com/en/articles/13356880-getting-the-help-you-need-at-hhf.md): Need help with HHF? Here's how to get support for app questions, when to talk to your doctor, and where to find nutrition or coaching guidance
- [What Coaching Is — And When It Fits](https://help.haileyhappensfitness.com/en/articles/13380355-what-coaching-is-and-when-it-fits.md): Learn what HHF coaching includes, who it's best for, and how to know if it's the right fit for your goals.

## Troubleshooting \(Tech & Bugs\)

- [What to Do If You See a Network Error](https://help.haileyhappensfitness.com/en/articles/13278952-what-to-do-if-you-see-a-network-error.md): Seeing a network error? Here's how to fix it.
- [How to Find Your Purchases in the App](https://help.haileyhappensfitness.com/en/articles/13394134-how-to-find-your-purchases-in-the-app.md): Can't see your plan or group? Start here.
- [Troubleshooting Resource Printing Issues](https://help.haileyhappensfitness.com/en/articles/13297484-troubleshooting-resource-printing-issues.md): Fix common issues when printing HHF Resources
- [Videos Not Playing or Loading?](https://help.haileyhappensfitness.com/en/articles/13355906-videos-not-playing-or-loading.md): Videos not playing? The fix depends on whether you're logging a workout or viewing resources. Here's how to troubleshoot both.
- [How do I sync my account across devices?](https://help.haileyhappensfitness.com/en/articles/13355281-how-do-i-sync-my-account-across-devices.md): Learn how to access your Hailey Happens Fitness account on mobile and browser, what data syncs between devices, and how to troubleshoot if things aren't updating.
- [The App Looks Different on My Phone vs Computer](https://help.haileyhappensfitness.com/en/articles/13346705-the-app-looks-different-on-my-phone-vs-computer.md): Explore how the Hailey Happens Fitness app and browser work together. Learn when to use each for workouts, progress tracking, and navigation.
- [App Crashing / Looping / Freezing \(iOS\)](https://help.haileyhappensfitness.com/en/articles/13345580-app-crashing-looping-freezing-ios.md): Fix app crashes, freezing, and login loops on iPhone or iPad. Step-by-step troubleshooting for the Hailey Happens Fitness app.

## HHF App Tutorials

- [How do I see my logged weight history?](https://help.haileyhappensfitness.com/en/articles/9540892-how-do-i-see-my-logged-weight-history.md): Tutorial on how to view previous weight logged for an exercise
- [How to change from LBS to KGS](https://help.haileyhappensfitness.com/en/articles/9653206-how-to-change-from-lbs-to-kgs.md): Follow the steps in this article If you would like to log your weights using metric measurements
- [How to edit your workout calendar](https://help.haileyhappensfitness.com/en/articles/9689297-how-to-edit-your-workout-calendar.md): This article will explain different options to edit your workout calendar
- [APP TIP: How to do all sets at once - useful for a busy gym](https://help.haileyhappensfitness.com/en/articles/9749542-app-tip-how-to-do-all-sets-at-once-useful-for-a-busy-gym.md): It is hard to perform supersets or circuits in a busy gym. Here is a tutorial how to do exercises as straight sets using the app.
- [How to reset your password](https://help.haileyhappensfitness.com/en/articles/9752364-how-to-reset-your-password.md): This article explains how to reset your password
- [How to stop following a workout plan \(remove from calendar\)](https://help.haileyhappensfitness.com/en/articles/9756774-how-to-stop-following-a-workout-plan-remove-from-calendar.md): Follow this tutorial to stop following a plan which will remove all workouts you have not completed from your calendar
- [How to add a workout to your calendar](https://help.haileyhappensfitness.com/en/articles/9828938-how-to-add-a-workout-to-your-calendar.md): This tutorial will demonstrate how to add a single workout from a workout plan to your calendar.
- [How to access HHF ‘App’ using web browser](https://help.haileyhappensfitness.com/en/articles/9839175-how-to-access-hhf-app-using-web-browser.md): This tutorial will demonstrate how to log into the Web browser version of the HHF ‘App’
- [Using the web browser to log workouts](https://help.haileyhappensfitness.com/en/articles/9980066-using-the-web-browser-to-log-workouts.md): These tutorial demonstrate how to start a workout plan and log a workout using a web browser